Trust & Compliance
Legal Center
Plain-language policies, kept current and versioned. All documents were last reviewed on 4 August 2026.
Terms of Service
How the marketplace works, and the rules of using it.
Privacy Policy
What data we collect, why, and how you control it.
Refund & Cancellation Policy
Cancellation windows, refunds, escrow and disputes.
Community Guidelines
The standards every customer and provider follows.
Cookie Policy
Which cookies we set and how to control them.
Acceptable Use Policy
Technical and content boundaries for using the platform.
Provider Agreement
Verification, commission, payouts and provider conduct.
Customer Agreement
Booking, payment, safety and your protections.
Help Center
Answers to common questions.
Report a problem
Fraud, abuse or a bug.
System status
Live platform health.
Legal or compliance enquiries: supportconnectlocalafrica@gmail.com